Help and contact
Speak to Swish-comish
Questions, pilot feedback and data-protection requests all come to one monitored address. Tell us what you need and include only the information required to investigate it.
Email contact@swish-comish.co.uk →Product support
Something not working?
Include your phone or computer model, browser or app version, the step you reached, what you expected and the exact error shown. A screenshot is useful when it contains no customer information.
Start a support email →Pilot feedback
Help shape the app
Tell us which trade path you used, what was slow or unclear and what would save time on site. Practical installer feedback directly informs the pilot.
Send pilot feedback →Privacy
Your information
Use the subject “Data protection request” for access, correction, deletion, restriction or other privacy questions. We may ask for enough information to verify identity and find the relevant processing.
Make a privacy request →Security
Report a concern
Explain what you observed, when it happened and how we can reproduce it safely. Do not send passwords, Google tokens or customer commissioning packs by ordinary email.
Report a security issue →Before sending customer information
Please use a job reference rather than a customer’s full name where possible. Do not attach customer photographs, signatures or completed documents unless we specifically ask for them through an appropriate support process.
Who we are
Swish-comish is made in England by installers for installers. The service is currently in pilot while we test its commissioning, survey, vehicle-check and delivery workflows. We prioritise urgent privacy and security concerns and respond to other enquiries as soon as reasonably possible.